What are the technical requirements or the installation and use of the Smart Sensor for mounted bearings?
The Smart Sensor works with Bluetooth® 4.0 and up. If the Smart Sensor App is not listed in the application store it means that the smart device is not fulfilling these requirements. Please make sure that the Smart Sensor App has location services activated from your smart device's settings. This is required to establish a connection between your device and your Smart Sensors.
List of supported operating systems:
- iOS 10.3.3 or higher
- Android 5.1.1 or higher (Bluetooth Low Energy support required)
List of tested smart devices:
- iPad 2
- iPad Mini 2
- iPhone 7, 7+
- iPhone 6, 6+
- iPhone SE
- Samsung Galaxy S9, S9+
- Samsung Galaxy S8, S8+
- Samsung Galaxy S7
- Samsung Galaxy A7
- Sony XPERIA L1
- Huawei P9
- Motorola G4
List of latest Internet browsers on Windows operating system for texted usage of the Smart Sensor Portal:
- Google Chrome 70.0.3538.77 (Official Build) (32-bit)
- Microsoft Edge 42.17134.1.0
- Microsoft Internet Explorer 11.345.17134.0
- Mozilla Firefox 63.0.3 (32-bit)
What is myABB?
MyABB is a personalized channel for ABB services, helping to maximize equipment availability, optimize the lifecycle of assets and improve operational efficiency and performance. A myABB account is required for use of the Smart Sensor Portal and the Smart Sensor App.
What is ABB Ability?
ABB Ability™ is our unified, cross-industry digital offering – extending from device to edge to cloud – with devices, systems, solutions, services, and a platform that enables our customers to know more, do more, and do better, together.
Does the Smart Sensor for mounted bearings require subscription to work?
No, the Smart Sensor for mounted bearings comes with complementary subscription.
My Smart Sensor package is missing parts or some parts are faulty.
If you notice any faults on the Smart Sensor or other parts, please contact your Smart Sensor supplier.
I'm having connection problems with my Smart Sensor.
The Bluetooth connection might be exposed to distractions generated by, for example, obstacles between the device and the Smart Sensor. Besides environment, the coverage area also depends on the Smart Sensor's and the smart device's Bluetooth capabilities. If retrying the connection or data transfer doesn't solve the problem, please contact the Smart Sensor Support Team at firstname.lastname@example.org.
When do I need to commission the sensor on my smartphone?
Generally, you commission the sensor on your phone at or near the same time you physically install the sensor on the bearing.
During sensor commissioning, system asks for a bearing part number. What should be entered for a competitor's mounted bearing?
NA should be entered for a competitor's mounted bearing. This will indicate a non-Dodge bearing.