Usage, support and security

Usage, support, and security

Does the Smart Sensor require an internet connection?

Gathering data from the asset to the Smart Sensor doesn't require internet connection. Internet connection is required for the data transfer from the Smart Sensor to the cloud server.

What kind of batteries does the Smart Sensor for mounted bearings use? Can the batteries be replaced?

The Smart Sensor for mounted bearings utilizes one Lithium battery and it can not be replaced.

What is the battery life on the Smart Sensor for mounted bearings?

Expected lifetime of the Smart Sensor for mounted bearings' battery is 2+ years with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of -22ºF...+122ºF (-30ºC...+50ºC); 1+ year with measurement taken once per hour and data collected once per day by mobile device and with an operating temperature of +123ºF...+185ºF (+51ºC...+85ºC).

What is the Smart Sensor for mounted bearings operating temperature?

The operating temperature of the sensor is -22ºF...+185ºF (-30ºC...+85ºC).

What Dodge mounted bearings are sensor ready?

Imperial, Type E, S-2000, ISAF and ISN are sensor ready. Soon, split cap tapered products Type EXL, Double Interlock, TAF, and Type K will be sensor ready. (Pillow blocks only)

What Dodge mounted bearings can be retrofitted with the adapter?

Can the ABB Smart Sensor for mounted bearings work with other mounted bearings outside ABB Dodge?

We can attach to competitors bearings and the sensors will transmit temperature and simple vibration data, but when Dodge bearing fault frequencies are implemented in ABB Ability, this vibration analysis will not apply to competitive bearings. The sensor is ideally suited to be used on Dodge mounted bearing products. The algorithms used in the sensor for fault detection are based on Dodge mounted bearings and provide customers with the most accurate indication of bearing health. Most Dodge bearings come pre-drilled with a installation hole that allows the sensor to be monitored easily in the best location for accurate data collection.

How often does the Smart Sensor for mounted bearings measure data and can the measuring interval be modified?

The Smart Sensor for mounted bearings measures data every one hour. At the moment, the measuring interval can not be modified.

How can I contact Smart Sensor for mounted bearings support?

For bearing and sensor related questions, please contact brgpttechsupport@abb.com or at 864-284-5700.

For app and portal support, please contact support.smartsensor@abb.com.

Which standards and certificates does the Smart Sensor utilize?

Please see the EU Declaration of Conformity.

I'm having problems with updating the Smart Sensor for mounted bearings' firmware.

The firmware updates are important for the Smart Sensor to utilize all of its features. During the update process, the smart device has to be constantly within the Smart Sensor's Bluetooth range. Please try a different smart device if the problem continues. Be aware that the update process can be safely repeated if it fails.

Where is the data stored and processed?

The data is stored and processed in the Smart Sensor, the user's smart device as well as on the server. Algorithms stored in the Smart Sensor perform the primary analysis, with further analysis and processing by algorithms stored on the ABB secure cloud server.

Is the data transmitted to the ABB server in an encrypted form?

ABB understands the importance of protecting your data and we take this responsibility seriously. The ABB Ability Smart Sensor for mounted bearings adheres to strict security measures to ensure that the health of your bearing is all you need to worry about. Please refer to page 6 of the Smart Sensor for mounted bearings brochure.